Cognise runs entirely on the trusted industry-leading cloud service provider Amazon Web Services (AWS). We use AWS for the hosting of staging and production environments. AWS data centers are monitored by 24×7 security, biometric scanning, video surveillance and are SOC 1, SOC 2, and SOC 3 certified.

AWS’s security policy is published here: https://aws.amazon.com/security

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Secure. Reliable.

Security FAQ.

Frequently Asked Questions

  • Cognise runs from AWS’s data centre located in Sydney, Australia and utilises some services in Oregon, USA which are not available in Sydney.

    We also run Cloudfront distributions which are available globally. For more information on AWS security, click here.

  • Only certain members of our team have authorization to access the servers. We never breach customer confidentiality.

  • AWS infrastructure is housed in Amazon-controlled data centres throughout the world. Only those within Amazon who have a legitimate business need to have such information know the actual location of these data centres.

  • All communications with and between Cognise servers are encrypted using industry-standard TLS/SSL.

  • AWS facilities are accredited under: ISO 27001, SOC 1 and SOC 2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II)

  • NZ Government Agencies

    Download: NZ Govt. Risk Assessment Tool here.

  • Download: More info on Cognise Security.

  • For admins and end users of Cognise, we offer 2FA and SSO.

    These are built on industry standards.

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